Hotel Activities / Frog Farm

Privacy

Los Lagos Hotel, Spa & Resort respects your privacy. The information that you provide to us will not be used to send you any spam. If you choose to book a reservation online, your personal information will be used only to make and confirm your reservation and to customize and enhance your visit to Hotel Los Lagos in the future.

Your personal information will not be used for any other purpose, apart from your reservation. Los Lagos Hotel does not sell your personal information to third parties. Every email communication you receive from Los Lagos Hotel will contain information regarding the reservation process and the corresponding confirmation, in case that your reservation is concreted.

Information Collection and Use

Personal information (name, country, state, city, phone and fax nº) is collected at our site, and we use this data in two main ways. First, we analyze visitor information as a whole - that is, we collect information about thousands of site visits and analyze it. This kind of study involves looking for trends among many visitors to our site, rather than analyzing information about any individual visitor. Examples include researching which parts of the site are accessed most frequently or determining which products and services are most attractive to our users. Second, we may use information you provide to help us customize our communications with you and improve our service to you while you’re browsing through our web site or when you stay at Los Lagos Hotel. For instance, if you inform us of a room or service preference, we will attempt to satisfy that request when you visit us in the future. We use third parties to build and manage these communication and preference systems and our arrangements with these third parties prohibit them from disclosing your personal information.

Los Lagos Hotel may use aggregated statistical information for its intrinsic operation and services requested by guests and visitors. Los Lagos does not provide any of your personal information to any third party.

If you have any questions or concerns regarding this statement, please contact us via email at reserve@hotelloslagos.com and vacation@hotelloslagos.com