Hotel Los Lagos Privacy Policy

 Los Lagos Hotel, Spa & Resort (Hotel Los Lagos) respects your privacy. The information that you provide to us will not be used to send you any information. If you choose to book a reservation online, your personal information will be used only to make and confirm your reservation and to customize and enhance your visit to Hotel Los Lagos in the future.

Your personal information will not be used for any other purpose, unless explicitly stated at the time of the request. Hotel Los Lagos does not sell your personal information to third parties. Every email communication from Hotel Los Lagos, excepting reservation confirmations and the like, will contain information regarding the reservation inquiry process.

Information Collection and Use
Personal information data (name, country, state, city, phone & fax nº) is collected at our site, as usually any web site does, and we use this data in two main ways. First, we analyze visitor information in aggregate - that is, we collect information about thousands of site visits and analyze it as a whole. This kind of study involves looking for trends among many visitors to our site, rather than analyzing information about any individual visitor. Examples include researching which parts of the site are accessed most frequently or determining which products and services are most attractive to our users. Second, we may use information you provide to help us customize our communications with you and improve our service to you while at browsing throughout our web site or when you stay at Hotel Los Lagos. For instance, if you inform us of a room or service preference, we will attempt to satisfy that request when you visit us in the future. We use third parties to build and manage these communication and preference systems, and our arrangements with these third parties prohibit them from disclosing your personal information.

Hotel Los Lagos may use aggregated, statistical information for its intrinsic operation and service requested for guests and. Hotel Los Lagos does not provide any of your personal information to any third party, whatever it be.

If you have any questions or concerns regarding this statement, please contact us via email at